Hamra.Net

Gregory Hamra		MIAMI NEW YORK CHARLOTTE	Mobile: +305.310.4169 Email me
Senior Educator
Services	Over 25 years’ experience delivering energetic and engaging high-impact training and consulting to a wide variety of construction, educational, legal and professional services organizations worldwide. Between 1987 to 2004, concentrated on computer technology (with special focus on streamlining user-efficiency) primarily in the Legal field. Clients include IT professionals, helpdesk and training staff, legal professionals, and all levels of end-users. 2004 to 2008 was devoted to communication-based training with an emphasis on presentation skills and the areas listed below. My background in speech communications, broadcast production, copy editing, instructional design and adult learning, were vital to this effort. Since 2008 I have devoted most of my time to sustainability training including exam prep for USGBC's largest LEED educator. This invovles preparing professionals for success with the LEED accreditation exams. I have a consistent track-record of the highest scoring students in the company. Specializing in needs assessment, instructional design and delivery in: Corporate Sustainability Essentials LEED AP and Green Associate exam prep Speaking and Presentation skills, written and spoken English, grammar and usage Computer applications including the Microsoft Office suite and many legal-specific computer applications US Cultural Sensitivity and Business Etiquette for foreign workers Voice & Language Skills including accent reduction Business process and technology process training Telephone, Email and Chat etiquette Documentation and Courseware development: proofreading, editing, writing Also: · Voice-Over production for eLearning, corporate communications, IVRs, and radio ads · Technology promotion and change management before, during and after system migrations · Classroom and technology-based training including stand up training, floor support and eLearning · Train-the-Trainer Certification classes and pre-migration consulting to firms planning to roll out new technologies
Proficiencies	· Facilitation of classroom or large group (seminar style) training sessions · ~80% Bilingual – English/Spanish (Native language: American English) · Type 90 wpm
*Certifications	· iManage iCAT – iManage Certified Applications Trainer · Microsoft Outlook MOUS – Microsoft Office User Specialist · LEED® AP BD+C
Experience	Jan. 2009 – Present - Everblue Training Institute As Senior LEED Training Specialist I perform many duties for Everblue on a contract basis, including: Teach group LEED classes domestically, internationally, via live webinar and pre-recorded webinars. Talent recruitment, train-the-trainer and employee development (communication skills coaching). Proofreading and editing of courseware, company website and marketing materials Marketing, P. R. and Business Development - I represent Everblue on sales engagements and at trade shows, locally and abroad, at the USGBC's highest ranks, at various chambers of commerce, and through community service projects in my home area. Business Development often includes presentations to professional organizations usch as IFMA, CREW, USGBC, and to academic institutions including Miami-Dade County Public Schools, University of Miami, Miami Dade College, and Florida International University. Voiceover services include recording instructional webinars, promotional videos and being the voice of Everblue's automated phone system.
	Oct. 2008 – Present - University of Miami \| Coral Gables, FL Adjunct Lecturer in the Intensive Language Institute, (Dept. of Continuing and International Education). I am involved in developing and delivering various classes as part of a Business Communication certificate program. Clientele consist mainly of business professionals who are developing their own business communication skill sets. The class I usually teach is Speaking & Presentation Skills.
	2004 – 2008 D/B/A High-Impact Training, Inc. \| Bangalore, India Provide technology and communication skills training in various sectors including financial, IT, advertising and call centers. Soft-skills training includes US cultural sensitivity, presentation skills, verbal and written communication skills, voice and language including accent reduction, customer interaction skills, business etiquette, telephone, and email etiquette. Technology training included Microsoft-Office applications and technologies related to Microsoft Windows. I also have experience working with Ubuntu (Linux).
	1987 – 2004 High-Impact Computer Training, Inc. \| Miami / New York / Washington / Chicago As president and founder, provided courseware development and technology training services to law firms, directly or through various computer training providers (including Perfect Access Speer and Payne Consulting Group) and to Fortune 500 companies including PriceWaterhouseCoopers, Deloitte & Touche, Ernst & Young, Wells-Fargo Home Mortgage, Miami-Dade Community College.
Formal Education	1985 - University of Florida \| Gainesville, FL · B.A. Speech Communications (Dean's List) / Minor: Broadcasting 1989 - University of Miami \| Coral Gables, FL · EPS 571 Instructional Design, Development & Evaluation
Professional Development Seminars	Participated in several intensive Elliott Masie workshops encompassing the methodology of delivering quality computer training, instructional design, adult learning theory, adapting to different learning types, measuring effectiveness of training, handling resistant learners, streamlined methods of evaluation, and approaches to hiring qualified instructors and preventing trainer burnout. Elliot Masie is recognized in the field as one of the leading authorities on technology training.
Professional Affiliations	Past Member, American Society for Training and Development Member, United States Green Building Council (National Member Employee) Member, USGBC South Florida Chapter Named 2011 Green Visionary by Greater Miami Chamber of Commerce (Sustainable South Florida Awards)