| Gregory Hamra |
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Mobile:
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Training Specialist |
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Services |
Over 20 years experience delivering energetic and engaging high-impact training and consulting to a wide variety of construction, educational, and professional services organizations worldwide. Between 1987 to 2004, concentrated on emerging technologies with special focus on streamlining user-efficiency. Clients include IT professionals, helpdesk and training staff, legal professionals, and all levels of end-users. 2004 to 2007 was devoted to communication-based training with an emphasis on presentation skills and the areas listed below. My background in speech communications, broadcast production, copy editing, instructional design and adult learning, were vital to this effort. Since 2008 I have been devoted to environmental sustainability training including helping people prepare to pass the LEED Accredited Professional (LEED AP) exam.
Specializing in needs assessment, instructional design and delivery in: · LEED AP exam prep · Presentation skills, written and spoken English, grammar and usage · Computer applications including the Microsoft Office suite and many legal-specific computer applications · US Cultural Sensitivity and Business Etiquette for foreign workers · Voice & Language Skills including accent reduction · Business process and technology process training · Telephone, Email and Chat etiquette · Documentation and Courseware development: proofreading, editing, writing
Also: · Voice-Over production for eLearning, corporate communications, IVRs, and radio ads · Technology promotion and change management before, during and after system migrations · Classroom and technology-based training including eLearning · Train-the-Trainer Certification classes and pre-migration consulting to firms planning to roll out new technologies |
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· Facilitation of classroom or large group (seminar style) training sessions · ~80% Bilingual English/Spanish (Native language: American English) · Type 80 wpm |
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*Certifications |
· iManage iCAT iManage Certified Applications Trainer · Microsoft Outlook MOUS Microsoft Office User Specialist · LEED® AP |
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Experience |
Oct. 2008 Present University of Miami | Coral Gables, FL As an Adjunct Lecturer in the Intensive Language Institute, (Dept. of Continuing and International Education) I am involved in developing and delivering various classes as part of a Business Communication certificate program. Clientele consist mainly of business professionals who are developing their own business communication skill sets. |
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2004 2008 D/B/A
High-Impact Training, Inc. |
Bangalore, India Provide technology and communication skills training in various sectors including financial, IT, advertising and call centers. Soft-skills training includes US cultural sensitivity, presentation skills, verbal and written communication skills, voice and language including accent reduction, customer interaction skills, business etiquette, telephone, and email etiquette. Technology training included Microsoft-Office applications and technologies related to Microsoft Windows. I also have experience working with Ubuntu (Linux). |
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1987 2004 High-Impact
Computer Training, Inc. | As president and founder, provided courseware development
and technology training services to law firms, directly or through various
computer training providers and to Fortune 500 companies including |
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Formal Education |
1985 - · B.A. Speech Communications (Dean's List) / Minor: Broadcasting 1989 - · EPS 571 Instructional Design, Development & Evaluation |
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Professional Development Seminars |
Participated in several intensive Elliott Masie workshops encompassing the methodology of delivering quality computer training, instructional design, adult learning theory, adapting to different learning types, measuring effectiveness of training, handling resistant learners, streamlined methods of evaluation, and approaches to hiring qualified instructors and preventing trainer burnout. Elliot Masie is recognized in the field as one of the leading authorities on technology training. |
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Professional Affiliations |
Member, American Society for Training and Development | ||
